| |
Auto repair & spare parts
Over the years, 8 complete editions of MMAS Censuses have been compiled, both in the Auto Repair Shop segment (a databank containing about 35,000 operators), as well as in the Spare Parts Dealers segment (a databank of 5,000 operators). In this databank, as in the majority of censuses, data are updated every four months, through the Revolving Panels methodology.
In this specific case, the profiles of two types of operator are gathered: Workshops Segment and Spare-Parts Dealers.
Database MMAS
|
 |
main characters |
| |
classification of the business (Authorized workshop: marque; Independent workshop; Electrics repair shop; Concessionaire with repair shop (more than one marque); Showroom with repair shop; Body repair shop; Diesel specialist);
outside sign / marque;
business trend compared to previous year (growing / level / declining);size of operation: Number of workers; workshop area; number of hydraulic lifts; computer diagnostics |
|
on job informations |
| |
type of vehicles repaired (cars, motorcycles, heavy vehicles, agricultural vehicles); type of oil used;
average consumption of oil;
servicing for vehicles;
services to customers |
|
commercials informations |
| |
product Brands used for the following goods (spontaneous declarations as well as in answer to interviewer's questions): Oils, Batteries, Spark plugs, Brake disks, Brake pads, Filters, Windshield wipers, Shock-absorbers, Belts, Water-pumps, Electronics, Climate control;
supplier (Spare-parts dealer: business name and province; Manufacturer's agent/ authorized dealer; Car manufacturer's official network; Other) |
|
other informations |
| |
development courses attended, availability of PC, e-mail, web site
|
|
|
main characters |
| |
classification of business (Spare-parts dealers, Car accessories, Both); type (Mechanical, Electrical, Both); signs / marques /brands displayed on shop front /window;
business trend vs previous year (growing /stable /declining);
size of outlet: number of workers (inside dealership and outside agents). Areas of shop and store
|
|
on job informations |
| |
private customers as percent of total;
whether they also have repair shop |
|
commercials informations |
| |
product brands carried for the following: Oil, Batteries, Spark plugs, Brake discs, Brake pads, Filters, Windscreen wiper blades, Shock-absorbers, Water pumps, Electronics, Climate control (Spontaneous declarations as well as answers to interviewer's questions);
or the same items: recording of other brands based on pre-defined lists (answers to interviewer's questions);
sales of workshop equipment;
recovery and disposal services;
hygiene products |
|
other informations |
| |
availability of PC, e-mail, web site
|
References: Agip, Beta Utensili, Bosch Automotive, Erg Petroli, Federal Mogul, FL Italia, Hella, Il Giornale del Meccanico, Rhiag, Shell, SKF, SnapOnTools, Tenneco, UFI, USAG
Body repair shops
This is one of the most recent MMAS Censuses we have carried out. The first edition enabled us to identify some 16.000 operators , for each of which a profile was drawn up, principally with regard to the repair shop type /structure /size, and product lines /brands carried.
Database MMAS
The questionnaire used has typically surveyed the following points:
|
|
main characters |
| |
type of activity; details of vehicles (industrial, special; number of employees; painters and helpers;
bridge cranes and hydraulic lifts; covered area in sq.m; number of cars handled per week;
number of spray guns, principal make;
ovens, workbenches, rectifiers
|
|
on job informations |
| |
internal services (mechanical, electrical, tyres);
whether tied to an Insurance Agency, name of Agency;
whether tied to a car Fleet , name of fleet;
customer structure
|
|
commercials informations |
| |
brands of solvents , brands no longer used and reason why;
number of solvent sprayers, brand, principal brands of secondary products, reason for using the brand, dealer;
number of water-paint sprayers, brand, principal secondary product brands, reason for using certain brands of water-paint sprayers, suppliers;
whether member of a Buyer Group; if so, which
services offered: emergency service recovery truck, courtesy car;
spare parts: original as percentage of total;
electric tools: principal brands
|
|
other informations |
| |
whether has quality certification; if so, which;
whether interested in obtaining a quality certification;
whether intends to invest in equipment during next 12 months;
development courses attended, availability of PC, e-mail, web site |
References: 3M, BASF, USI, Dupont, PPG, Sika, SIA, Biffignandi.
|
|
